The supervisor told her she had the choice of submitting to a pat-down in a private room or not flying. Kates offered a third alternative, to take off her bra and try again, which the TSA accepted.
"They tried to humiliate me and I was not going to be humiliated over this," Kates said. "If I was carrying nail clippers and forgot about them, I wouldn't have gotten so upset. But here I was just wearing my underwear."