CONSUMER RIGHTS / PRODUCT REPORTS | WHAT REALLY HAPPENED


CONSUMER RIGHTS / PRODUCT REPORTS

Sep 15 15:57

AT & T buries customer rights in 2,500-page 'guidebook'

AT&T has sent customers an 8,000-word service agreement that, among other things, says people will be given 30-day notice of price increases only when "commercially reasonable" and that you can't sue the company.

Oh, and if you don't like AT&T's terms -- providing you can make your way through the company's 2,500-page "guidebook" -- your only recourse is to cancel service.

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