Postal Service veteran Debbie Hill, with 29 years of serving the Florence, S.C., public, knows her customers. When an elderly woman suddenly broke her pattern of buying stamps by sending out a series of Express Mail parcels, Hill wondered. She worried. She acted, by calling for reinforcements in the person of Thomas Gasser, a U.S. postal inspector from Charleston, S.C.
She’s glad she did, and so is her customer. Thanks to her intervention, money she was sending was seized and returned to her, saving her $45,000. Gasser discovered that the address to which the woman was mailing packages was linked to a Jamaican-based mail scam, part of a collection of scams that prey upon older citizens.