Best Buy Made These Smart Home Gadgets Dumb Again | WHAT REALLY HAPPENED

Best Buy Made These Smart Home Gadgets Dumb Again

Last week, a series of smart home gadgets became dumb again. On November 6, Best Buy pulled the plug on its line of Insignia Connect products, including a convertible freezer/fridge, two kinds of smart plugs, a smart light switch, and a Wi-Fi–connected camera. Best Buy offered people who purchased the gadgets partial gift cards, not full refunds. Most of the items still have some functionality, but are no longer equipped with the smart features that led people to choose them in the first place. The Wi-Fi camera, however, ceased to function altogether.

The incident is a salient reminder that when you buy an internet-connected device, you're betting the company behind it will continue supporting its corresponding software in the future.

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