Day two and old nag Lloyds Banking Group’s online and mobile app services are still up and down like the Grand National, with no sign that customers will be put out of their misery any time soon.
An outage yesterday morning prevented punters from logging onto their accounts, to, say, apply for a loan or perhaps re-examine the damage caused by the financial blow-up over Chrimbo.
Lloyds, which claimed things were back up and running around lunchtime yesterday, refused to cough details on the nature of the problem and wouldn’t do so “even if” it knew the reason. But Reg readers told us access was patchy into the afternoon and again this morning.
A mouthpiece at Lloyds confirmed today, “we are still experiencing some intermittent issues”. He said, “We are still investigating, I don’t want to speculate on what the cause is.”