RBC customer out of pocket after fraud: What you need to know if you e-transfer money | WHAT REALLY HAPPENED


RBC customer out of pocket after fraud: What you need to know if you e-transfer money

A system to transfer money online — used over a million times a day in Canada — is not as safe as it advertises, says a Royal Bank customer who had $1,734 stolen during an e-transfer.

The theft occurred after Anne Hoover of Peterborough, Ont., e-transferred money from her RBC account to her friend Fran Fearnley, only to have a fraudster intercept the transaction and divert the money to his own account at another bank.

"I always use e-transfer," says Hoover. "I thought it was a safe way to send money."

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