Nearly 12M Quest Diagnostics patients may be affected in collection agency breach | WHAT REALLY HAPPENED

Nearly 12M Quest Diagnostics patients may be affected in collection agency breach

A collection firm that worked with Quest Diagnostics informed the medical testing company that the data of 11.9 million patients may have been affected in a breach.

American Medical Collection Agency (AMCA), a billing collections service provider, reported that "an unauthorized user had access to AMCA's system containing personal information AMCA received from various entities, including from Quest."

Forensic experts are said to be investigating the breach.

AMCA first notified Quest and company Optum360 on May 14, 2019 of potential unauthorized activity on AMCA's web payment page.

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