Home Depot And Lowe's Accused Of Scanning Millions Of Customers Faces | WHAT REALLY HAPPENED

Home Depot And Lowe's Accused Of Scanning Millions Of Customers Faces

Home Depot's "You Can Do It. We Can Help" slogan should really say, "We Can Do It. We Can Help Big Brother." And Lowe's "Do It Right For Less. Start At Lowe's" slogan should say, "Doing It Right And Identifying Every Customer, Starts At Lowe's."

According to the Cook County Record, two recent class action lawsuits accuse Home Depot and Lowe's of secretly using facial recognition to identify customers as soon as they enter their stores.

On Sept. 4, 2019, a group of plaintiffs simultaneously filed virtually identical class action complaints in Cook County Circuit Court in Chicago against Lowe’s and in federal court in Atlanta against Home Depot, accusing the retailers of violating the Illinois state law by “surreptitiously” scanning customers’ faces as they moved about the chains’ stores.

According to the Lowe's lawsuit, home improvement stores are secretly using facial recognition to identify everyone.

“Lowe’s has augmented its in-store security cameras with software that tracks individuals’ movements throughout the store using a unique scan of face geometry. Put simply, Defendants surreptitiously attempt to collect the faceprint of every person who appears in front of one of their facial-recognition cameras.” (To find out more about Home Depot tracking customers, click here.

Webmaster's Commentary: 

DANG, I really used to love to shop, occasionally, in both stores; unfortunately, it appears that I won't be visiting either, unless they promise to change this policy, and have safeguards in place to prevent this from happening in the future.

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