Texas Utility Mistakenly Alerts Customers They Owe $200K, Warns of Fake Bill Collectors | WHAT REALLY HAPPENED

Texas Utility Mistakenly Alerts Customers They Owe $200K, Warns of Fake Bill Collectors

Amid freezing temperatures and power outages in Texas, a high natural gas bill is an added stress.

A Texas utility company has apologized for accidentally sending an email notification to customers that said they owed over $200,000 for natural gas. The company also warned customers about possible scammers posing as bill collectors.

Local Houston news outlets reported that CenterPoint Energy customers were shocked to receive email notifications that they owed $202,102.16 in natural gas payments. A screenshot shared by Click 2 Houston displayed the notification. The image shows the aforementioned amount, as well as a March 4 due date, and tells customers: "Your CenterPoint Energy bill is ready to view, print and pay online."

Comments

SHARE THIS ARTICLE WITH YOUR SOCIAL MEDIA